Membership FAQs

Find answers to the most frequently asked questions about UKAHT membership. Joining our Friends of Antarctica is a great way of supporting our heritage conservation, storytelling and advocacy

Choosing

What are the UKAHT membership options available?

We offer three levels of UKAHT membership: Discovery, Endeavour and Port Lockroy Patron.

Is Endeavour or Port Lockroy Patron right for me?

Our Endeavour Friends and Port Lockroy Patrons support our work philanthropically, enjoying a closer relationship with the charity while enjoying exclusive events. As a Patron you will also receive recognition at Port Lockroy, a postcard from Antarctica and personal updates.

Are there joint or family memberships available?

Each membership has a primary member but we can add partners and family members to the membership. Contact our team on [email protected] or +44(0)1223 355049 to do this.

Are there child memberships available?

At present we do not offer memberships for children but our penguin adoptions are a popular gift for a child.

Can I gift a membership?

Yes. By gifting a membership you are making someone you love a Friend of Antarctica. On the joining form you can choose whether you want the welcome pack sent to you to give in person or direct to the gift recipient.

How much does it cost to join?

Memberships start at just £3 per month or £35 for the year for the Discovery level. Choosing Direct Debit or recurring card payments spreads the cost throughout the year.

What are my payment options?

You can make a one-off payment by credit/debit card or pay monthly or annually by Direct Debit or recurring card payment. If you would prefer to pay by cheque, contact our team at [email protected] or +44(0)1223 355049.

What benefits do I get?

All new members receive a welcome pack shortly after you join. Our Friends are the first to receive our twice-yearly magazine, Antarctic Times, monthly newsletters and event invitations.

What’s in the welcome pack?

Your welcome pack will contain our Port Lockroy guidebook, a magazine, a postcard, a pin badge, a pencil and stickers.

Joining

Can I set up a UKAHT membership on the telephone?

Yes. Call our team on +44(0)1223 355049 to do this.

Can I set up a UKAHT membership online?

Yes. It’s easy to become a UKAHT member online. We offer three levels of UKAHT membership: Discovery, Endeavour and Port Lockroy Patron.

Can I Gift Aid my membership fee?

Yes. Through Gift Aid, we can increase the value of your membership fee by 25p for every £1 you pay, although Gift Aid cannot be claimed on gift memberships. To be eligible, you must be a UK taxpayer and understand that, if you pay less Income Tax and/or Capital Gains Tax than the total amount of Gift Aid claimed on all your donations in that tax year, you are responsible for paying the difference. A single Gift Aid declaration will cover both future donations and any donations you have made to the charity during the past four years. You can complete the declaration online, or request a paper copy by emailing [email protected] or calling 01223 355049. Please also let us know if you change your name or address, or if you no longer pay enough Income Tax and/or Capital Gains Tax to cover the Gift Aid claimed. Our team will be happy to answer any questions or provide assistance.

Making changes

How do I upgrade my membership?

If you wish to upgrade your membership level, you can contact our team on [email protected] or +44(0)1223 355049. Your renewal email will also have a link for you to choose to upgrade.

Can I cancel at any time, and will I receive a refund if I’ve paid the full amount?

You can contact UKAHT and cancel at any time – monthly payments will cease at the point you cancel. If you’ve paid annually, we ensure you carry on receiving member benefits until your renewal date at which point the membership will stop unless you advise us otherwise.

Is there a cancellation fee?

We do not charge a cancellation fee for any memberships that are cancelled.

Will the price that I’m paying now always stay the same?

Should we change any costs of membership we will communicate this to our members. We use every membership fee responsibly and effectively to support our mission to promote greater public engagement with Antarctica through heritage conservation, storytelling and advocacy.

How do I update my contact details?

The address we hold for you is associated with your membership, so it’s important we have the correct information for you. To update your address simply contact us on [email protected] or +44(0)1223 355049.

RENEWing

How long does my membership last and does it automatically renew?

Memberships last for 12 months, and whether it automatically renews depends on how you pay. If you paid by Direct Debit or recurring card payment, it will renew automatically. If you made a one-off payment, you will receive a renewal email prior to your membership year ending.

Can I renew my UKAHT membership over the telephone?

Yes. Call our team on +44(0)1223 355049 to do this. You can make a payment by debit or credit card, or you can set up a Direct Debit, so you will need these details available when you call. 

Can I renew my UKAHT membership online?

Yes. You will receive an email when your membership is due to renew if you use one-off payments with a link to an online form.

Further help

I completed the online joining form, but did not receive an acknowledgement email or welcome pack. Can you help?

Yes. We can look into this for you. We’ll need a few details first, so please get in touch by email at [email protected] or by telephone on +44(0)1223 355049.

Why haven’t I received my copy of Antarctic Times magazine this month?

We can look into this for you. We’ll need a few details first so please get in touch by email at [email protected] or by telephone on +44(0)1223 355049.